Terms & Conditions
Updated: November 17th, 2025
Please read these Terms and Conditions carefully, as they contain important information regarding your legal rights, remedies, and obligations. By using this website or our studio app, you are deemed to have read and agreed to the following Terms and Conditions.
The Electric Cycle Studio website and studio app allows users to receive information about Electric Cycle Studio, as well as book classes, cancel, and pay for services and products offered at Electric Cycle Studio.
BOOKING POLICY
To book a class at Electric Cycle Studio, you must have a valid class credit or membership to reserve a bike. To buy an individual class credit or membership, you can either sign up on electriccyclestudio.com by using your email and creating a password or if you are already registered, click login to buy a class credit or membership and make your reservation.
Please download the Electric Cycle Studio App to your iPhone or Android before coming to the studio. Once you’re within 100 meters of the front desk, you’ll be able to check into class from your phone. If you do not have a phone, please approach the desk upon arrival and we’ll check you in there. If you do not check in, we may release your bike to another guest 2 minutes before the start of class. DO NOT ASSUME THE FRONT DESK STAFF KNOWS YOU ARE IN ATTENDANCE. Additionally, checking in for other clients is prohibited.
Unlimited, Limited, Credit Pack, Single Class Drop-In Credits Defined:
Unlimited Membership: An unlimited membership allows members to book and take as many classes as they desire during the billing period. There are no limits on the number of rides a member can take, providing flexibility and the opportunity to engage in as many sessions as they wish within the membership term.
- Limited Membership: A limited membership is a type of membership that allows a member to participate in a specified number of rides within a billing cycle. Once the member uses up the allotted number of rides, they cannot take additional classes until the next billing cycle, unless they purchase additional credits or upgrade their membership.
- Class Pack: A class pack is a package of a certain number of rides that can be purchased separately from a membership. These rides can be used at any time up until the expiration date of the pack. Once all the rides in the pack are used or the pack expires, the user must purchase another pack or use another form of credit to continue taking classes.
- Single Class Drop-In Credit: A single class drop-in credit is a credit that allows the holder to attend one specific class. This credit can be used any time before its expiration date. It is ideal for individuals who want to try a class without committing to a membership or a class pack.
CANCELLATION, LATE CANCEL, & NO SHOW POLICIES
Unlimited Membership:
To cancel an Electric Cycle Studio class you reserved using an unlimited membership, you may do so without penalty by cancelling online, via the mobile app, or by calling the studio NO LATER THAN 12 HOURS BEFORE the start of your scheduled class. If you cancel your bike within 12 HOURS OF YOUR SCHEDULED CLASS , you will be charged a $13 late cancel fee . If you NO SHOW, you will be charged an $18 no-show fee . If you do not have a working card on file, your account will be temporarily frozen until you update the card on file, at which time the late cancellation fee will be charged, and your account will be reinstated.
Limited Membership, Class Pack, or Single Class Drop-In Credit:
To cancel an Electric Cycle Studio class you reserved using a Limited Membership, Class Pack, or Single Class Drop-In Credit, you may do so without penalty by canceling online, via the mobile app, or by calling the studio NO LATER THAN 12 HOURS BEFORE the start of your scheduled class. If you cancel your bike within 12 HOURS OF YOUR SCHEDULED CLASS , you will be charged a $13 late cancel fee . If you NO SHOW , you will be charged an $18 no-show fee . You will retain your credit but be subject to our late cancel / no-show fee policy.
Guest Bookings:
If you book for a guest, you are solely responsible for your guest’s reservation. If your guest late cancels or no-shows, you are responsible for the $13 late cancel fee or $18 no-show fee , depending on the situation. Please be cautious when booking for a guest due to these reasons.
Cancellation Methods:
Cancellations via electronic mail (email), Facebook Messenger, Instagram, or text message will not be taken, and you will be charged.
WAITLIST POLICY
If you book multiple classes or waitlist multiple classes, you are solely responsible for canceling your classes within the bounds of the cancellation policy. Electric Cycle Studio staff cannot be held responsible for accidental bookings by clients or double bookings or double waitlisted classes made by clients. Late cancel and no-show fees apply if you do not cancel within the bounds of the cancellation policy for double bookings.
The system will auto-populate clients into class from the waitlist as other clients with confirmed spots cancel. This auto-population feature cuts off 12 hours prior to the start of class. After the auto-population closes, if a spot opens up due to a cancellation, we will send text messages to all remaining riders on the waitlist for that particular ride. Spots will be assigned on a first-come, first-served basis to those who respond to the message.
RETURN AND EXCHANGE POLICY
We do not provide cash refunds on class credits, monthly passes, or memberships. All class packs, and memberships are non-refundable, non-transferrable. If you cancel a promotional membership, we will not be able to reinstate it at a later time. If you have purchased a retail item, the item must be unworn, free from any marks or stains, with tags still attached to receive a refund within 7 days of purchase. If you have a circumstance under which you need a refund, please contact info@electriccyclestudio.com with your inquiry.
AUTO-DEBITED CONTRACTS, LIMITED & UNLIMITED MEMBERSHIPS
The following terms and conditions apply if you are enrolled in an auto-debit contract:
I, the Client, authorize Electric Spin Club LLC dba Electric Cycle Studio to, on a recurring basis, automatically charge the debit or credit card account I specified, for monthly payments due on my unlimited or limited auto-debit plan associated with my account.
I understand that Electric Cycle Studio will initiate transfers/charges pursuant to this authorization not to exceed the amount shown on my auto-debit contract and/or in connection with cancellation fees according to the Electric Cycle Studio cancellation policy. Electric Cycle Studio will initiate charges each month on the date my contract is set to renew.
Memberships are billed immediately and become active when riders check into their first class. Memberships will also become active in the event a rider “No-Shows,” or “Late Cancels” their first class. This will trigger the billing cycle, and process the “No-Show,” or “Late Cancel” fee at that time. Please be sure to review our no show and ride cancellation policy. Memberships are billed on a month to month basis.
CANCELLING:
Electric Cycle Studio Membership Cancellation Policy
This policy outlines the terms and conditions for canceling your Electric Cycle Studio unlimited or limited membership. Our aim is to provide a clear and fair process for both members and the studio.
Membership Cancellation Terms:
Notice Period: You may cancel any Electric Cycle Studio unlimited or limited membership by providing a written notice of cancellation at least thirty (30) days prior to your desired cancellation date.
Method of Notice: All cancellation requests must be submitted in writing. This can be done via email to info@electriccyclestudio.com. Verbal cancellations or requests made through social media will not be considered valid.
Thirty-Day Notice Period: Once your written notice is received, a thirty (30) day notice period will commence.
Dues During Notice Period: During this thirty (30) day notice period, all membership dues and any other outstanding charges (e.g., late fees, class package charges) will remain due and payable according to your regular billing schedule. Your membership remains active during this period.
Final Membership End Date: Your membership will officially terminate after the last paid interval period within that thirty (30) day notice period. For example, if your billing cycle renews on the 1st of the month and you submit your cancellation notice on March 15th, your notice period begins on March 15th. Your final payment would be for the period up to April 1st, and your membership would officially end at the end of that billing cycle.
No Refunds for Partial Periods: No refunds or credits will be issued for any unused portion of your membership after the final paid interval period has ended.
Acknowledgement of Policy: By signing up for a membership, you acknowledge that you have read, understood, and agree to be bound by this Membership Cancellation Policy. This agreement serves as your consent to the terms herein.
Dispute Resolution: You agree that this policy constitutes a clear agreement regarding the financial obligations associated with your membership. You further agree not to initiate chargebacks or disputes with your financial institution for any charges incurred that are consistent with this policy, including membership dues during the notice period or any applicable late/no-show fees.
Chargeback Fees: In the event that you initiate a chargeback with your financial institution for a charge that is valid under this policy, Electric Cycle Studio reserves the right to charge you a chargeback fee of $50.00 to cover administrative costs and processing fees associated with disputing the chargeback. This fee will be added to your account and must be paid in full, along with any other outstanding membership dues.
Legal Action: Electric Cycle Studio reserves the right to pursue further legal action to recover any outstanding membership dues, late fees, or chargeback-related costs if necessary.
WHAT TO EXPECT IN CLASSES AT ELECTRIC CYCLE STUDIO
Electric Cycle Studio conducts high intensity, choreographed, cardio classes on a stationary bicycle. Please be aware that temperatures may reach 85° in certain classes. Music will be played which may contain explicit language. Music will be played at very loud volumes. We offer ear plugs in the lobby free of charge. If you are sensitive to loud, or explicit music, please check with our front desk staff to find the right instructor to meet your needs. Be aware that riding an indoor cycle with little to no resistance can be harmful and result in injury. Please keep resistance on the bike at all times.
Please note that riders must be 4’11” at the minimum to participate in classes at Electric Cycle Studio.
Additionally, we ask that you remove your indoor cycling shoes and walk with caution in Electric Cycle Studio facilities. They are not made to walk in and can easily break or cause you to slip if not careful.
COOKIES
A cookie is a small text file that is sent to your browser from a website and stored on your computers hard drive. Cookies cannot read data from your hard disk or read cookie files that were created by other sites. This website uses cookies to obtain certain types of information, such as your username and password, to customize content areas or to analyze site activity and user behavior. Electric Cycle Studio reserves the right to use cookies in the future in conjunction with new content or expanded functionality.
PRIVACY STATEMENT
We at Electric Cycle Studio are committed to protecting your privacy. This privacy policy outlines the type of information we receive and collect when you use the features on our website as well as some of the steps that we take to safeguard the information. Please read this privacy policy before using this site or submitting your personal information. By using this site, you are accepting the practices described in this privacy policy. We do not sell your information to anyone.
COLLECTION OF INFORMATION
We collect personally identifiable information, such as names, phone numbers, postal addresses, email addresses, credit card information, and etcetera when it is voluntarily submitted by our members and/or visitors. If you use this website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept sole responsibility for all activities that occur under your account or password.
Registration of minors (ages 12-17) must be completed in person at one of our studios with a parent or legal guardian present. If we learn any personal information has been submitted to the website from a child under the age of 13, we will delete that information as quickly as reasonably possible. Electric Cycle Studio does not seek or share personal information from minors through this website.
Your personally identifiable information is kept secure. Only authorized employees, agents, and contractors who have agreed to keep information secure and confidential have access to this information. All emails, phone calls, mobile text messages, and newsletters from this site allow you to opt out of future marketing communication. We use industry-standard efforts to safeguard the confidentiality of your personal information, including the use of firewalls and secure sockets layer software where appropriate. We do not sell your information to anyone.
Electric Cycle Studio reserves the right to refuse, terminate accounts, remove or edit content, or cancel orders at their sole discretion.
WAIVER AND RELEASE
When you visit Electric Cycle Studio or send emails to us, you are communicating with us electronically, and therefore consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
By signing up for and/or attending Electric Cycle Studio classes, activities and other programs, and using Electric Cycle Studio’s premises, facilities, and equipment (collectively, Classes and Facilities), you hereby agree that there are certain inherent risks and dangers in indoor cycling and exercise and in using indoor cycling and exercise equipment in association with the Classes and Facilities. Please be aware that riding an indoor cycle with little to no resistance can be harmful and result in injury. Please keep resistance on the bike at all times. In consideration of being allowed to participate in and access the Classes and Facilities provided by Electric Cycle Studio, in addition to the payment of any fee or charge, you hereby (1) agree to assume full responsibility for any and all injuries or damage which are sustained or aggravated by you in relation to the Classes and Facilities, (2) waive, release and forever discharge Electric Cycle Studio, its officers, agents, members, employees, representatives, and all others from any and all responsibility, claims, rights, causes of action and/or liability from injuries or damages to your person or property resulting from your participation in and use of the Classes and Facilities, and (3) represent you have no medical or physical condition which would prevent you from attending and/or using any of Electric Cycle Studio’s Classes and Facilities and/or put you in any physical or medical danger, and have not been instructed by a physician not to do so. In addition, if in the opinion of Electric Cycle Studio staff, you would be at physical risk using Electric Cycle Studio’s Classes and Facilities, you will be denied access to Electric Cycle Studio and its classes and facilities until you furnish Electric Cycle Studio with an opinion letter from your medical doctor, at your sole cost and expense, specifically addressing Electric Cycle Studio’s concerns, and stating that Electric Cycle Studio’s concerns are unfounded.
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By visiting Electric Cycle Studio, you voluntarily assume all risks related to exposure to COVID-19.
Electric Cycle Studio may photograph and record you. They may publish and distribute these photographs and recordings in connection with your participation in Electric Cycle Studio activities and your attendance at Electric Cycle Studio facilities. By acknowledging these terms, you agree and consent that Electric Cycle Studio may display these photographs and recordings through our website and social media channels.
Rhabdomyolysis (hereinafter referred to as Rhabdo) can occur when an individual’s physical activity is so intent that muscular cells begin to breakdown and the contents and/or remaining materials enter the bloodstream. Rhabdo may be caused by many other systemic or environmental causes. However, Exertional Rhabdo can occur in athletes of all levels of fitness, resulting in muscle cell destruction. The skeletal muscle breakdown impairs kidney function as those organs are unable to handle increased enzymes that are released into the bloodstream. This induces severe physiological changed in the body. The symptoms of Rhabdo include muscle pain, stiffness and extreme weakness, darkening of the urine, decreased urine output, altered mental status, swelling of the body part involved, either with or without pain. A Rhabdo symptom is pain out of proportion to the amount of soreness that one would generally expect, often producing pain much quicker than one would expect after a workout. Guests understand that any concerns on their part that they are experiencing any of the symptoms of Rhabdo require immediate presentation to a hospital for emergency treatment. Guests acknowledge that no third party, either from the facility or otherwise, will be capable of monitoring symptoms and it is the responsibility of the guest experiencing symptoms to be continually cognizant of the symptoms and to monitor them at all times. Guests agree that they will remove themselves from participation and seek medical treatment of their own accord should they have any concerns regarding possible symptoms of Rhabdo. Guests, for themselves and on behalf of their heirs, assigns, personal representatives and/or next of kin, forever waive, release, discharge, and covenant not to sue Electric Spin Club LLC dba Electric Cycle Studio, their officers, directors, representatives, partners, officials, members, managers, principals, agents, employees, subsidiaries, assigns, or independent contractors for any physical injury or illness resulting from exercise at the facility.
INTELLECTUAL PROPERTY RIGHTS
“Electric Cycle Studio”, “Electric Cycle”, and the “E” lightning bolt logo and other graphics, logos, designs, page headers, button icons, scripts are service marks, trademarks, and/or trade dress of Electric Spin Club LLC dba Electric Cycle Studio and may not be used by you for any other reason other than as expressly permitted by these terms. You have the right to view, electronically copy, and print in hard copy portions of this Website for the sole purpose of making class reservations or other personal use. Any other use of the materials on this Website without the prior written permission of Electric Spin Club LLC dba Electric Cycle Studio is strictly prohibited.
DISCLAIMERS
In no event shall Electric Spin Club LLC dba Electric Cycle Studio, its officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (1) errors, mistakes, or inaccuracies of content, (2) personal injury, illness or property damage, of any nature whatsoever, resulting from your access to and use of our website, (3) any unauthorized access to or use of our secure servers an/or any and all personal information and/or financial information stored therein, (4) any interruption or cessation of transmission to or from our website, (5) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through our site by any third party and/or (6) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Electric Cycle Studio website, whether based on warranty, contract, tort, or any other legal theory, and whether or not the company is advised of the possibility of such damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.
You specifically acknowledge that Electric Cycle Studio shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you.
Electric Spin Club LLC dba Electric Cycle Studio may revise these terms and conditions by updating this posting. By using this Website, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then-current Terms and Conditions to which you are bound.
